PRIVACY POLICY

“Chalkless” requests the minimum necessary personal information from users to ensure safe use of our services.
“Chalkless” places the highest importance on protecting the personal information we receive.
The guidelines for personal information protection by “Chalkless” are as follows:

■ The information registered by members, whether individuals, organizations, or legal entities,
will be used solely for the development and provision of new functions and services by “Chalkless”.
The company will handle the protection of personal information with the utmost care.
■ The scope of this privacy policy applies only to services provided by “Chalkless”.
(The scope is defined in Section 1 below.)
■ Information will not be used for purposes other than those specified in this agreement (purposes defined in Section 2).
■ Information will not be disclosed to third parties unless specified in this agreement (management defined in Section 2).
■ The company will consistently manage information appropriately in accordance with the methods specified in this agreement.
■ “Chalkless” may change this privacy policy without prior consent from users.
In the event of changes in methods of collecting, using, or disclosing information, “Chalkless” will notify users
by posting the changes on the company's website and updating the policy accordingly.

1. Scope of the Privacy Policy of “Chalkless”
■ The personal information protection guidelines of “Chalkless” apply when members use the services of “Chalkless”.
■ Personal information obtained from members while using “Chalkless” services
will be managed in accordance with the personal information protection guidelines of “Chalkless”.
■ These guidelines apply only to services provided directly by “Chalkless”
and do not cover services linked to or provided by other companies.
■ The use of “Chalkless” services is the responsibility of the user.
■ “Chalkless” assumes no responsibility for any damages resulting from the use of information obtained
from the company website or other linked websites.

2. Collection and Use of Personal Information by “Chalkless”
“Chalkless” needs to obtain certain personal information from members
to develop and provide new functions and services.
■ Please manage your store user ID and password carefully and responsibly.
– Change your password regularly and avoid using easily guessable information such as your name, date of birth, or phone number.
– Do not disclose, lend, or transfer your password to others, including acquaintances and friends.
– Do not write your password in emails or in Q&A sections on the company's website.
■ Collected personal information will be used solely to provide the services of “Chalkless”
and will not be disclosed to third parties without your consent,
except in the following cases:


    - When disclosing personal information to payment companies for identity verification and validation of the billing party or credit provider
    - When sending emails to request consent for the use of personal information from members
    - When disclosing information within the necessary scope to contractors who have signed confidentiality agreements with the company
    - When sending direct mail or email for advertising and promotion by the company or business partners
    - When members act in violation of service terms or regulations of “Chalkless” and it is necessary to disclose information
      to protect the rights and property of the company, other members, or third parties
    - When disclosure is required by court order, governmental authorities, or when legally mandated,
      or when disclosure is necessary for investigating crimes, rights violations, or other compelling reasons

■ Members must agree to the use of their personal information as specified above
and cannot object to such use.
■ In some cases, “Chalkless” may share members’ personal information with business partners
when there are business reasons or to provide special services to members.
In such cases, the company will seek consent from the member in advance and will not share information without such consent.
■ When using information for market research, statistical purposes, or data analysis,
the data will be processed to prevent identification of individuals before sharing.

Return Policy
If the product you received is damaged, defective, or incorrect, please contact us within 5 days of receipt.
We will inspect the issue and arrange a return or exchange.

Cases Eligible for Return or Exchange:
- The product is damaged or defective
- The product is different from what was ordered

Cases Not Eligible for Return or Exchange:
- Returns due to customer convenience (e.g., the product differs from the image, change of mind, incorrect order)
- Requests for returns made more than 5 days after receipt
- Products that have been used or partially consumed

Contact Information
If you have any questions or concerns regarding our privacy policy,
please contact us through the contact form.